Postage and Returns Policy
Postage
We offer free delivery to domestic (UK) addresses using 2nd Class Royal Mail. Books will be posted three to five working days after orders are received (often much quicker). If you have not received your book within fourteen working days, please contact us.
Please Note: We only deliver to United Kingdom addresses.
Returns Policy
Goods may be returned for any reason within fourteen working days of the purchase arriving with you. Any customer is entitled to a “no questions” refund or exchange within fourteen days of receipt.
Returns Procedure
In order to take advantage of your rights under our returns policy you must contact us as soon as possible at [email protected] to tell us you would like to return the item. The cost of posting the item back to Linden Books falls to the consumer and will not be refunded unless the item received is not as originally described.
Refunds
We will give you a refund for the full price of any item returned by you in accordance with the terms of this returns policy including the original delivery charges. We will usually refund any money received from you using the same method originally used by you to pay for your item. We will process the refund due to you as soon as possible after we receive your returned item.
Status in Law
All transactions and interactions with Linden Books are governed by English Law. Your statutory rights are unaffected.